Terms and Conditions

The following details list all relevant terms and conditions that apply to transactions on www.zagreo.com.

Before purchasing any products, please read these carefully and print a copy for future reference. To order goods through this website you must be at least 18 years of age. These terms and conditions, under "Code of Consumption" implementing the directive 2000/31/EC, govern the sale of products through the website of www.zagreo.com

These conditions may, in case of updates due to legal provisions and/or regulations, subject to changes are likely to have their effectiveness when they are published on the website of www.zagreo.com and will be applied in any case only for resale. Furthermore, these conditions can be modified by the Company Pingue Raffaele if it so wishes and will not find application conditions and/or terms other than presently indicated.

PLACING AN ORDER

All products illustrated within the website of www.zagreo.com are offered to the Customer under the contract published on the website and the terms and conditions. This contract means it is concluded and is binding on both sides, when the confirmation is transmitted in electronic form (Email), from the Company, to the Customer, via the email address that the Customer indicated when registering for the website zagreo.com

The Company also reserves the right to not accept orders in cases where there are errors of the data contained in the purchase, the contract could be considered invalid and then declined.

In case of Errors: Non-existent phone numbers, untrue biographical data, etc. The Company will send a note to the Customer pertaining to the non-acceptance of the order and reserving the right to cancel any order in the event that will present material errors related to the customer or the information sent by the Customer to the website www.zagreo.com

Acceptance of an order

After receiving the order, we confirm availability of the products, along with verified data from the Customer. The Company then sends to the Customer a confirmation receipt of the order showing details of the purchased products by Email. The Customer can verify the products that he/she has ordered. If the Customer notices any errors on the confirmation receipt, without prejudice, then he/she must communicate immediately by Email to ordini@zagreo.com within 24 hours of receiving the confirmation receipt.

In exceptional cases, where the ability to evade the order is not possible, the Company will communicate immediately to the Customer, and where the customer has already been charged with the order, the Company will refund any money paid.

PRICES AND PROCEDURE OF PAYMENT

Prices. Product prices are in Euro and not include VAT. After the purchase procedure, consider the shipping costs that must be added, excluding custom charges or other taxes provided by foreign states outside the European Union.

ACCEPTANCE OF PRODUCTS

Upon delivery of the products by the courier agreement, the Customer will:

>Check the integrity of a package, that it is neither damaged nor wet.

>Check that the number of parcels listed on the accompanying invoice corresponds to the items actually delivered.

>On arrival, if any negligence is detected, the Customer is required to lodge complaints within 24 hours of receipt of the products.

>Once the parcel has been accepted, should the Customer detect any faults or defects found on the purchased products, the Customer is required to contact us immediately, but has up to 8 (eight) days from the date of delivery to report any complaints.

Should you lodge a complaint after the 8 (eight) day period, then your complaint will be void.

CUSTOMER OBLIGATIONS

The Customer, upon completion of the procedure to purchase products on the website Zagreo.com, he/she must have all the information required by Art. 52, paragraph 1 of Law September 6, 2005, n. 206 all documentation relating to the General Conditions of Sale must be kept in order, should any doubts arise in respect of the purchase. We strongly advise you to print a copy of the acceptance confirmation, the confirmation of payment methods and the bill, this is to safeguard against your purchases. In addition, it is strictly prohibited by the Customer to enter false data, and/or invent and/or fantasize incorrect details in the necessary registration procedure, otherwise this will prevent the process for the execution of the contract and further communication; your data and email must solely be your personal data.

It is forbidden to perform double entries corresponding to a single person or enter data from third parties and minors are forbidden to make entries. The Customer is also responsible for the security of their password. The Company reserves the right to prosecute any violation or abuse, in the interests of Customer protection.

COPYRIGHT

The content present in Zagreo.com which trademarks, logos, information, text, images, define themselves as belonging to their respective owners and are protected by copyright. It is therefore prohibited to use any material or even partial material from the website of Zagreo.com, on any other Internet website, unless authorised.

APPLICABLE LAW

The sale of products and/or services are regulated in accordance with the laws in force in the Italian State. This Sales contract is drawn up in English and Italian, where there are differences in translation; the Italian version will have the exclusive right. It specifies that these Terms of Sale govern any dispute, which is created during the reading and execution of the Contract.

For the resolution of any dispute arising from the Contract, the Customer governed by a court that is required by Italian law, when the contract is concluded.

JURISDICTION

For civil disputes relating to the right of withdrawal in which the Law January 15, 1992, 50 and subsequent amendments D. Lgs. n.185 of May 22, 1999 the territorial imperative is the Judge of the place of residence or home if located in the territory of the Italian State. In all civil disputes in nature, however related to the execution, validity, infringement, effectiveness and interpretation of this contract, expressly agrees that the jurisdiction is exclusively that of the Court of Guardia Sanframondi (Bn) - Italy.