The timing of delivery vary according to destination and mode of payment. Standard Delivery in Europe varies from 24 to 48 hours* to locations accessible by Express Courier, while for the countries of Eastern Europe, the delivery time increases to 120 hours after the date order.

Shipments are made by Courier: Exportbox and RoadEUROPE.

The days of delivery shown on the page are purely indicative, because dependent Express Courier. Consequently, for any delays, no responsibility can be imputed to the Company Pingue Raffaele, also including damage and failure to deliver the purchased product.

In the above cases, delay in delivery and possible failure to deliver the product, does not affect the validity of this Agreement that remains valid in relation to product already delivered or delivered. So, for the shortcomings described, shipping charges and return the purchased items are always charged to the customer. Furthermore, we inform you that the hardest to reach places such as small islands, mountain villages, you will have to calculate 24 hours more than the standard delivery of 24/48 hours. For borderline cases it is impossible to reach certain locations, the Company Pingue Raffaele will make sure communicate the impossibility of the expedition.

COUNTRIES WE SHIP TO

Austria, Belgium, Denmrk, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland.

Location can not be reached ITALY